Skip to main content
Sometimes, things can go wrong, or you need some help! Note that the Self Hosted version of Postiz is supported by the community in their free time, on a best-efforts basis. Please post your question and be patient.

Discord

Flexible chat, with screenshots and screen sharing, probably the best option for support.

GitHub Issues

Backup option if you are unable to use Discord.

​
How to effectively ask for support

Try to follow this guide when asking for support, in this order; Goal, Environment, Changes, Results.

​
Goal

Start off by explaining what you were trying to do:
  • I want to schedule a post on Reddit at 6pm
  • I want to run in a Linux container on a Raspberry Pi
  • I want to use a custom domain name

​
Environment

Share the relevant parts about your environment. Web App issues; Are you using Firefox, Chrome, etc? Installation/Other issues; a Mac, Linux, Windows, how did you install?
  • I’m using Firefox on Windows 10
  • I’m using a Raspberry Pi 4 with Ubuntu 20.04, and Node version 18
  • This is a new installation on a Mac

​
Changed

Most likely something has changed, what is it?
  • I updated my browser to the latest version and now …
  • I found a change in the latest version and now …
  • I think this used to work, but now…

​
Results

What happened? What did you expect to happen?
  • I see a blank screen
  • I see an error message
  • I see a 404 page